Help Scout: TeamSnap & Occipital

Project Goal: To create two testimonials to show how TeamSnap and Occipital use Help Scout. TeamSnap is in their first year on the platform, but have already had great success using Beacon 2.0 and saving money on the new Company Plans. Occipital has been a long time customer that is continuing to grow and have multiple mailbox's that includes support for consumer products as well as B2B beta products in R&D.

Video Audience: Visitors to helpscout.net, and prospective customers working with the sales team.

 

Latest Updates

August 13 - Post interview transcriptions and media


TimeLIne

August 20 - Story Assembly Edits

August 24 - Edit 1 

August 29 - Edit 2

August 31 - FINISH Edits


Action Items

 


Media - Teamsnap Interviews

Transcript

Audio

Video

media - occipital interviews

Transcript

Audio

Video